Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help staff is taught to shortly address all Linux web hosting clients’ queries and information inquiries. Via our ticketing system, you will be able to share your request and a support crew representative is going to go back to you in only maximum an hour. In actual fact, practice indicates that the regular solution time period is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our support service is supplied by a crew of licensed professionals which are prepared to answer to your questions quickly. You can speak with the tech support team by starting a tech support ticket from your Online Control Panel or by submitting us an e–mail message. On business days, you may also contact us on the phone or use the online chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish guidance while working on your site within the Control Panel, you could always simply click the Help key and locate your question in the variety of articles that will appear. We have as well turned almost all of the articles and reviews into training videos. The list of training videos will show up if you pick the Videos key present on the top right.